RESERVATION POLICY:A valid credit is required to reserve an appointment. Our cancellation policy allows you to reschedule or cancel your appointment with at least 24 hours notice. We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for therapists’ time, we have adopted the following policies:
Rescheduling and canceling: 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give your therapist a reasonable time of advance notice you may be charged for your missed appointment.
No-Shows: Anyone who either forgets or consciously chooses to forgo their appointment with no contact, will be considered a “no-show”. They will be charged the full amount for their “missed” appointment.
Arriving Late: Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however we will do our best to satisfy the scheduled time.