WEST TRAIL WELLNESS AND MASSAGE
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Cancellation Policy

A valid credit is required to reserve an appointment. Our cancellation policy allows you to reschedule or cancel your appointment with at least 24 hours notice. We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for the massage therapists’ time, we have adopted the following policies:
  • Rescheduling and canceling: 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. Cancellations with less than 24 hours notice, will be charged 50% of the scheduled service price. If you do not show up for your scheduled appointment, you may be charged full price for the scheduled service. 
  • Arriving Late: Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however we will do our best to satisfy the scheduled time.
  • Please call us at 540.619.2976 if you need to cancel, reschedule, or if you will arrive late to your appointment.

Location

Massage Studio and Boutique
190 N. 21st Street
Suite 200
​Purcellville, VA 20132
 
Yoga Studio and Classroom
194 N. 21st Street
Suite 100
​Purcellville, VA 20132

Connect

Policies

Rescheduling Policy

​HOURS

Massage by Appointment
Sunday - Thursday 10am - 7pm
Friday 10am - 4pm
Saturday 10am - 7pm

Call

Office:
540.619.2976
Mobile:
703.785.5384

Email

hanni@westtrailmassage.com

© 2022 West Trail Wellness and Massage, LLC
  • Home
  • Massage Therapy
    • Massage Therapy Menu
    • Massage Enhancements
    • Couples Massage Instruction
    • What is Ashiatsu?
    • Licensed Massage Therapists
  • Schedule Online
  • Yoga
    • Class Schedule
    • Class Descriptions
    • Yoga Teachers
  • Workshops
    • Yoga Nidra : Deep Rest
    • Ashiatsu DeepFeet Bar Therapy®
  • Info
    • Contact
    • FAQ
    • First Visit
  • Gift Cards